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Flocs not forming? A troubleshooting checklist

Go through this list before you change polymer, dose or supplier.

charge right?solution aged?dose point mixed?overdosed?When flocs will not form
Four checks before changing grade: the charge, the solution age, mixing at the dose point and overdosing.
  • Check the solution

    Lumps, a solution older than a day, or a make-up stronger than the grade's maximum use concentration are the most common causes of poor results.

  • Check the dosing point

    Polymer into the rapid mixer gets sheared apart; polymer too far downstream does not mix in. Move it to the gentle mixing zone.

  • Check the charge

    If flocs stay small at any dose, test the other charge. Organic streams usually want cationic; coagulated and mineral streams want anionic.

  • Check the coagulant and pH

    Polymer cannot fix an underdosed coagulant or a pH outside its window. Re-run the jar test on today's water.

  • Check the dose

    Too little leaves fines; too much can restabilise particles and cloud the water. Bracket the dose in a jar test.

  • Check the flow

    Flow above design, or pump surges, gives flocs no time to settle.

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Not sure which grade suits your water?

Send us a one-litre sample or describe your process. We test it in our lab free of charge and recommend a grade and starting dose, and quote within 1 business hour.

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