Privacy policy for the Sun Brand website

Sun Brand sells to businesses. The only personal details we collect are the ones needed to reply to you and fulfil an order. Your data is never sold or used for advertising.

1. About us

This website, www.surajchemicals.in, is operated by Suraj Chemicals, 92 Govindappa Naicken Street, Shiva Complex, Chennai, Tamil Nadu 600001, India. Under India's Digital Personal Data Protection Act, 2023, Suraj Chemicals acts as Data Fiduciary for the personal data gathered on this site. Contact: sales@surajchemicals.com, +91 70927 22822.

2. The data we collect and its purpose

• Enquiry and dealer forms. Name, company, phone or WhatsApp number, email address and what you write about your requirement. We use it to reply, check stock, send a quotation and, if you order, to process and deliver it. Submissions are sent through our form service provider, Web3Forms, which emails them to our sales team.
• Calls, WhatsApp and email. Your number or address and the content of your messages, to respond and handle your enquiry or order.
• Orders. Contact person, billing and delivery address, GST details and order records, to invoice, deliver, provide documents and meet tax and legal record-keeping duties.

3. Cookies and analytics

We use Google Analytics 4 to understand how visitors use this website: pages viewed, approximate city-level location, device and browser type, how you arrived, and actions such as starting an enquiry. Analytics cookies are set only after you click Accept on the cookie banner. If you decline, Google Analytics runs in a consent-denied mode and stores no analytics cookies. We do not use advertising cookies.

You can change your choice at any time with the Cookie Settings link at the bottom of every page. Google processes analytics data under its own privacy policy.

4. When data is shared

Only service providers that help us run the website and handle your enquiry or order, such as our hosting provider, transport partners and accountants, and authorities where the law requires. We do not sell it.

5. How long we keep it

Enquiries are kept while we are in touch with you and for a reasonable period after. Order and tax records are kept for as long as the law requires.

6. Your rights

You may ask us to access, correct or delete the personal data we hold about you, or withdraw consent, by writing to sales@surajchemicals.com. We will respond within a reasonable time.

7. Security and children

We take reasonable steps to protect your data. This website is meant for businesses and is not directed at children.

8. Changes and grievances

We may update this policy and will change the date above when we do. For questions or complaints, write to sales@surajchemicals.com or call +91 70927 22822.